Absolutely! Your reservation is blocked in our schedule, and a driver is automatically assigned to you.

Yes, the advertised price is all-inclusive for the requested service. It includes fuel, parking and toll fees. There are no hidden charges. No additional costs in case of traffic congestion.

Any cancellation or modification of a booking must be notified to us at least 12 hours in advance for domestic bookings and 24 hours in advance for international bookings. Partial or total cancellations made after the required time may incur a no-show fee as follows: For airport transfers and transfers:

- More than 48 hours before the service: Free cancellation. - Between 48 hours and 24 hours before the service: 50% refund. - Less than 24 hours before the service: No refund. For provision:

- More than 48 hours before the service: Free cancellation. - Between 48 hours and 24 hours before the service: 50% refund. - Less than 24 hours before the service: No refund.

Of course! You can change your itinerary during the transfer. Any additional stops that are not on the original itinerary will incur additional charges based on the distance and duration of the detour. For extended stops, we charge per 30-minute increments based on the hourly rate of a provision based on the vehicle chosen. Please notify us of any changes or additional stops, and we will provide you with information on the associated charges.

Yes, we monitor all flights, so we will be on time every time.

We monitor the arrival of your flight and are flexible to manage any delays. We offer 60 minutes of free waiting time for commercial flights and 30 minutes for private jet flights once the flight has landed. Beyond this time, we charge in 30-minute increments. The fee is based on the hourly rate of a provision depending on the vehicle chosen.